This week, hosts Mark Masselli and Margaret Flinter speak with Steven Spear, PhD, Senior Lecturer at the Sloane School of Management at MIT and international expert on applying LEAN systems created by Toyota to improve production output and quality. Dr. Spear addresses the potential LEAN systems have for improving cost containment in health care, while improving outcomes.
To download a full transcript of this episode, click here.
To download audio file, click here.