This week, hosts Mark Masselli and Margaret Flinter speak with Dr. Ed Wagner of the Kaiser Permanente Health Research Institute, and founder of the McColl Center for Health Innovation, where he focused on improving primary care. Dr. Wagner is the creator of the Chronic Care Model of patient management, and co-directs the LEAP project at the Robert Wood Johnson Foundation which conducts research on patient-centered, coordinated and team-based approaches to improving primary care delivery and outcomes.