Experts praise community health workers as the keys to building a more equitable and fair health care system in America. Is there a way to unlock more success for hiring and retaining them?

Dr. Shreya Kangovi thinks so; she developed the IMPaCT Care program, which is saving money and quickly growing. We’re proud to share this encore “Conversations on Health Care” interview. Hosts Mark Masselli and Margaret Flinter talked to Dr. Kangovi about how it’s a standardized, scalable program that transforms the effectiveness of the community health workforce by reimagining each step.