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Conversations on Health Care® Past Episode
WEDNESDAY, OCTOBER 14, 2009

A Radical Redesign of Patient Scheduling

FEATURED GUEST:
Dr.  Mark Murray
Dr. Mark Murray
Our team will speak with Dr. Mark Murray, MPA, Principal of Mark Murray & Associates, a health care consulting firm based in Sacramento, CA. Dr. Murray helped create Advanced Access, which helps doctors and other health care providers dramatically decrease patient wait times and improve continuity of care. Dr. Murray consults with health care organizations in the United States and abroad on a variety of health care quality improvement strategies including efficiencies in office practice, the development and care of health care teams, change management in health care settings, physician compensation, and “big system” flow.

To download a full transcript of this episode (click here).

For more on Dr. Mark Murray:
http://www.tantauassociates.com/
http://www.ihi.org/

Download audio file here

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